| Our Practice Policy |
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- Our practice aims to provide dental care of
a consistent quality, for all patients. We have management systems
to help us and which define each practice member's responsibilities
when looking after you.
- In proposing treatment we will take
account of your own wishes. We will explain options, where appropriate,
and costs, so that you can make an informed choice. We will always
explain what we are doing.
- We will do all we can to look after
your general health. We will ask you about you general health,
and about any medicines being taken. this helps us to treat you
safely. We keep all information about you confidential.
- Contamination control is also essential
to the safety or our patients. Every practice member receives
training in practice systems for contamination control.
- We screen all patients for mouth
cancer at routine checkups. We ask patients about tobacco and
alcohol because they increase you oral cancer risk.
- Practice working methods are reviewed
regularly at meetings of all staff. We encourage all staff to
make suggestions for improving the care we give patients.
- We regularly ask patients for their
views on our services, We have systems for dealing promptly with
patient complaints and for ensuring that lessons are learnt from
any mistakes we make.
- All dentists in the practice take
part in continuing professional education meeting the General
Dental Councils's requirements. We aim to keep up-to-date with
current thinking on all aspects of general dentistry, including
preventative care which reduces your need for treatment.
- All staff joining the practice are
given training in practice-wide procedures. Once a year, there
is an individual review of training needs for everyone in the
practice.
- All members of the practice know
of the need to ensure that dentists are working safely. In the
unlikely event that a dentist in this practice becomes unfit to
practice, we have systems to ensure that concerns are investigated
and, if necessary, acted upon.
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