***CORONAVIRUS UPDATE JUNE 2020*** On Thursday 28th May, the national media carried the news that English dental practices had been given the go ahead by our Chief Dental Officer to re-open from Monday 8th June 2020, in line with the latest measures to release lockdown announced by the Government.
- ATTENDING FOR APPOINTMENTS Please...
- Arrive on time, if you are late we may not be able to see you
- Wait outside the back door to be called into the practice by a member of staff
- There are NO toilet facilities at this time
- Please come alone, and with as few personal belongings as possible
- You will need to leave by the front door
- Please let us know if you need to bring a chaperone
Throughout the last 10 weeks we have been mindful of the pressures on the supply of PPE as required by front line services and it will come as no surprise that dentistry has been “down the line” in terms of priority. The Urgent Dental Centres (UDCs) created by the NHS have had whatever priority was allowed the dental sector and so we always knew that the supply of PPE to the majority of practices would be both delayed and in limited supply.
Nonetheless, for the last few weeks, we have been ordering PPE in a responsible way and doing outline training in anticipation of a return to work.
We will see people for face to face appointments and treatment as soon as we can guarantee the safety of the team and patients and also compliance with SOPs. This may not be on the 8th June, but as soon as practically possible for us to safely do so.
When we do open, there will be a reservoir of unmet needs within our patient community and we will be scheduling appointments taking into account:
1. The urgency of our patient’s needs;
2. The requirements of any vulnerable groups;
3. Our available capacity to recommence your long-term care;
4. Other elective treatments;
5. All of the safety guidelines that we are receiving from our regulators.
Please understand that we are working flat out to get back to work and to serve our patients as quickly as we can.
There is no need to contact the practice at this time unless you have a genuine emergency. In that case, until we open, we may still have to prescribe remote treatment and/or refer you to an Urgent Dental Centre.
As soon as we are open, we intend to see our own emergencies as well as provide the other forms of treatment mentioned above in carefully controlled
pathway back to full service.
One day we will be back to normal. Until then we will do everything we can for you to keep you healthy and happy through this difficult time.
We appreciate your patience during this transitional period as we all do our best to get back to some semblance of normality.
Many thanks, Matt & the Ebenezer team
Family-Friendly Dentists In Swindon
For that warm, winning smile.
A family friendly dental practice. Whether you are looking for a natural beautiful smile, want to have your teeth whitened, need treatment for pain or toothache or simply need a checkup, the Ebenezer team are here to help you get the best possible service in the shortest time.
As one of the premier dental practices in Swindon you will find us within easy reach of the town centre in the Old Town area and have extensive and free parking available for our patients. You may have been serching for dentist near me - with good public transport links, and ample parking, we are your perfect choce for a local dentist in Swindon.
Ebenezer House Dental Care offers an extensive range of treatments and interventions all delivered in a friendly relaxed environment.
Our focus is to ensure our patients get the best and latest dental care by well qualified dentistry experts. We constantly aim to improve our dental practice, through regular staff training, and ensuring we are at the leading edge of dentistry and customer service.
